Cancellation Policy



Cancellation Policy

Cancellation Requests

"we," "our," and "us''  all are references for (Company name) who owns and operates (Website name). For us, user’s (“you”, and “your”) are at the core of everything we do. Customers may request the cancellation of their order within 24 hours of purchase. To initiate a cancellation, please contact our customer service team through email or phone. Provide your order number and reason for cancellation to expedite the process. Once the cancellation request is received, we will confirm its acceptance via email. Please note that cancellations are not guaranteed and are subject to approval based on order status.

Exceptions

Certain items may not be eligible for cancellation or refund due to their nature. Custom-made or personalized products cannot be canceled once production has begun. Sale items and gift cards are also exempt from cancellation and refund policies. In cases of defective or damaged items, please refer to our return policy for assistance. We encourage customers to review their orders carefully before completing the purchase to avoid issues.

Order Modifications

If you wish to modify your order, please contact our customer service team within 24 hours of purchase. Order modifications include changes to size, color, or quantity of items. Once an order has been processed or shipped, modifications may no longer be possible. To request a modification, provide your order number and details of the changes you require. We will confirm the acceptance of your modification request via email. Please note that modifications are subject to product availability and approval by our team.